Company Information

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products. With a team of more than 8,250 employees and a global network of operations serving our customers, we help people live longer, healthier lives.
Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovate Ive and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster, better results.

Role Overview

TERRITORY: South East UK
PRODUCTS: BioPlex & Cell Biology range (Luminex)

This is a great opportunity for a Luminex expert to enter a customer facing role as a field applications specialist supporting the South UK Account Managers with technical and application support and instrument demonstrations for the BioPlex & Cell Biology range of products, at all stages of the selling process.

Key Duties and Responsibilities

Support a team of Account Managers. Providing solutions to both reagent & system based problems in a sales and customer orientated environment, conduct or coordinate on site customer demonstrations, customer product training and troubleshooting the product range.
Initiate and coordinate sales activity. Work together with the local Account Managers to maximize sales potential to achieve or exceed target for a dedicated range of products ( BioPlex & Cell Biology) instruments and consumables). Actively follow sales leads, assist Account Managers on quoting & pricing strategy.
Develop Market awareness and help to build future sales pipeline. Work together with local account managers, sales management and European marketing teams to develop a tactical plan of action to build future pipeline and grow revenue both from existing and new customers. Activities will involve customer visits, seminars, conferences, exhibitions, etc
Investigate customer complaints alongside technical support including monitoring customer satisfaction. Collect Market information providing market intelligence on competitor and major account activities, local changes in the market place. Update sales management on key opportunities and implement new product training to account managers and internal personnel.
To update relationship management systems (SFDC & ServiceMax) as part of daily activity to ensure customer details, visit reports and tasks are recorded.
Optimise own work efficiency by coordinating with all necessary partners, align all activities at the customer site with the rest of the company. Partner with other Field Application Specialists and European Marketing team for the purpose of lead sharing and revenue optimisation

Person Specification

Minimum: Degree (preferable in a Biological Science) Preferred PhD in life science discipline or equivalent experience

Background in Life Science. Detailed Planning and organization skills. Ability to travel across South UK territory. Some travel across UK North and across Europe may be required.
Strong Laboratory background in Immunoassay & flow cytometry. Selling & presentation skills and determination to succeed. Ability to work independently and handle multiple projects simultaneously.
Good IT skills with MS Office, SAP experience desirable
Local driverlicense

3+ years successful sales experience, preferably within a Life Science company or equivalent experience working with Multiplex Immunoassay (Luminex) & flow cytometry instruments.

Package

Base salary between £45,000 - £55,000 dependent on experience
20% bonus scheme (high earning potential - up to 100% of base salary)
Company Car
Income protection (sickness insurance)
Pension matched up to 8%
Bupa private health insurance
Life insurance
25 days holiday (plus one extra day on your birthday)
Cycle to work Scheme
Gym Membership discounts
Shopping discounts