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ROYAUME-UNI
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- Troubleshooting queries as a follow-on to telephone support
- Joint visits with Haemostasis Technical Manager or Field Service Engineer to support technical investigations that require Application Specialist knowledge.
- Application Support experience is desirable
- Greater than 2 years' experience in a laboratory environment as a Biomedical Scientist
- A strong depth in haemostasis experience
- Excellent technical and logical problem-solving capability.
- Reading and understanding of scientific and technical documentation.
- Good communicator / negotiator
- Excellent organisational skills
- Full Driving Licence
The role is covered in the following locations: Birmingham, Bath, Brighton, Bristol, Cambridge, Cardiff, Derby, Guildford, Liverpool, Leicester, Leeds, Manchester, Nottingham, Oxford, Portsmouth, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York
Company Information
An excellent opportunity for a Biomedical Scientist with experience in Haemostasis looking to move into a customer facing role, offering product training, demonstrations and customer support for a global company with excellent market share.Role Overview
The role is field-based, where you will be required to travel across the UK and Ireland in order to provide support and training to clinical laboratory staff within Haemostasis.Key Duties and Responsibilities
- Introduction of new assay protocols; training, support and installation at customer sites across the UK.- Troubleshooting queries as a follow-on to telephone support
- Joint visits with Haemostasis Technical Manager or Field Service Engineer to support technical investigations that require Application Specialist knowledge.
Person Specification
- BSc (Hons) degree in Biomedical Science or Similar- Application Support experience is desirable
- Greater than 2 years' experience in a laboratory environment as a Biomedical Scientist
- A strong depth in haemostasis experience
- Excellent technical and logical problem-solving capability.
- Reading and understanding of scientific and technical documentation.
- Good communicator / negotiator
- Excellent organisational skills
- Full Driving Licence
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