The role is covered in the following locations: Dublin, Midlands East, West

Company Information

An excellent opportunity to join a well-respected and leading provider of diagnostic imaging products across the UK and Ireland, operating within the healthcare, dental and veterinary markets.
This company are known for their dedication to customer service, industry knowledge and focus on providing customers with the best tailored solutions to their needs.
This role involves leading the Ireland Service team.


Role Overview

Job Summary:
In this split role of field-based service manager and engineer (70% Manager/30% Engineer) you will lead the Healthcare Service Engineering team and assist the Service Operations Manager with day-to-day activities to ensure the needs of our customers are met in an efficient and effective way.

You will guide, manage and motivate the team, ensuring our high levels of service & technical/quality objectives are continuously being measured and met.

You will manage customer escalations when necessary.


Person Specification

Person Specification:
Proven experience managing a Service Team, ensuring consistent delivery of exceptional customer service.
Excellent communication skills, commercially aware with a strong contract understanding and budget management experience.
Experience working in the Medical X-ray market is preferred, or experience in other medical modalities - ultrasound, CT or MRI.


10 Nov 2022

Albert Baines

Senior Engineering Recruiter

albert@zenopa.com 01494 818 008

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Tags

imaging    mri    magnetic resonance imaging    x-ray    pet    ct    ultrasound    radiology    radiologist    sonography    radiograph    tomography    management    supervise    team lead    medical devices    nhs    healthcare    biomedical