£ Contact Libby 
Basingstoke
Relations de longue date
Zenopa développer des relations de travail solides avec nos clients, ce qui signifie que nous comprenons leur entreprise et les valeurs culturelles.
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Great training and opportunities for long-term career development too!
Answer written or telephone enquiries and complaints from customers and staff concerning the nominated range of products. Ensure that any necessary reports and documentation are generated and maintained.
Provide in-house customer training courses to ensure adequate understanding and efficient use of products
Provide technical support for pre-sales activities, such as product presentations and demonstrations.
Maintain product, technical and professional knowledge. Attend company and external training courses and meetings.
Assist in any other duties within the company as requested.
Educated to degree level in life science subject.
Minimum 2 years microbiology, molecular or virology laboratory experience is preferred
Experience of training is desirable
The role is covered in the following locations: Guildford, Oxford, Reading, Swindon, Southampton
Role Overview
A great opportunity for a Biomedical Science or Life Science graduate (experience in Molecular and/or Microbiology techniques), with some post-degree experience in a customer-facing or laboratory role, who is looking to move into a scientific commercial position. Also a great role for a Medical Lab Assistant or Biomedical ScientistGreat training and opportunities for long-term career development too!
Key Duties and Responsibilities
Provide in-house technical product support for full product range for customers and company employees when required.Answer written or telephone enquiries and complaints from customers and staff concerning the nominated range of products. Ensure that any necessary reports and documentation are generated and maintained.
Provide in-house customer training courses to ensure adequate understanding and efficient use of products
Provide technical support for pre-sales activities, such as product presentations and demonstrations.
Maintain product, technical and professional knowledge. Attend company and external training courses and meetings.
Assist in any other duties within the company as requested.
Person Specification
Minimum Experience:Educated to degree level in life science subject.
Minimum 2 years microbiology, molecular or virology laboratory experience is preferred
Experience of training is desirable
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Pourquoi Zenopa?
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Qualité Contrôlée
Zenopa exploiter un Système de Management Qualité (SMQ) et nous vérifié pour assurer une excellente qualité de service.
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Interview Preparation
Nous vous préparons bien pour tous les entretiens et obtient, une rétroaction constructive plein après que vous avez rencontré le client.
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Support & Conseils
Zenopa fournir un service constant. Il y aura toujours quelqu'un à la fin du téléphone pour répondre à vos questions.
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Recrutement d'intégrité
Nous serons toujours vous fournir des conseils honnêtes et professionnelle et pleinement comprendre les besoins de votre carrière.
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Hautement Recommandé
Nos normes de service à la clientèle sont extrêmement élevés. Nous sommes fortement recommandé par 96% des clients et 98% des candidats.