The role is covered in the following locations: Birmingham, Bath, Brighton, Bristol, Belfast, Cambridge, Cardiff, Derby, Edinburgh, Glasgow, Guildford, Liverpool, Leicester, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Oxford, Portsmouth, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York

Company Information

We are recruiting on behalf of a global manufacturer of equine and small animal MRI systems who are looking for a Field Service Engineer to cover the UK alongside there growing team.


Key Duties and Responsibilities

Main Responsibilities:
•  Diagnose potential faults through talking to the customers
•  Plan an emergency service visit and advise the account manager so that visits can be scheduled with the customer
•  Visit site to correctly diagnose the issues
•  Fix emergency and non-routine issues in a timely manner
•  Liaise with other members of the Customer Success Team as necessary to ensure all issues can be rectified such as calibrating the magnet jointly
•  Carry out all routine maintenance visits in a timely manner in line with Customer Service Level Agreements maintaining and fixing all hardware to ensure that scanners continue to operate at optimum levels
•  Monitor the performance of installed systems revising maintenance schedules as necessary to ensure their continued effective performance.
•  Visit customer sites in all locations to perform system upgrades
•  Ensure that all emergency and routine repairs are carried out as cost effectively as possible
•  Ensure that all data is entered in a timely manner into appropriate systems e.g. Dynamics, to enable effective global communication


Person Specification

Knowledge, Skills and Experience:
•  Previous engineering experience working with medical imaging devices
•  Flexible to travel
•  Engineering Skills
•  Team Working Skills
•  Customer Service Skills
•  Attention to Detail
•  Problem Solving Skills
•  Physically capable of being around magnetic fields and animals
•  Valid driver's license


Package

Package:
•  Competitive basic salary
•  Company Car
•  Pension
•  26 days holiday
•  Flexible working hours


26 Apr 2022

Albert Baines

Engineering Recruiter

albert@zenopa.com 01494 818 008

Katie Blake

Engineering Recruiter

katie@zenopa.com 01494 818016

Apply for this role

Aucun fichier sélectionné

To learn more about what type of data we hold, and how we ensure its protected and secured, please see our privacy policy.

Pourquoi Zenopa?


Tags

technical support    maintenance    veterinary practice    servicing    repairs