Role Overview

We are recruiting on behalf of a growing, global medical imaging company who are looking for a Remote Connection Engineer to join the team.

This is a field/home based role with national travel. We are looking for candidates ideally situated centrally in England close to good road networks

Key Duties and Responsibilities

The successful candidate will act as a central point of contact to actively drive forward the companies modalities remote access strategy by developing and achieving new remote access connections and assessing and maintaining existing connections
Delivery of the companies Modalities Remote Access platform to customers UK wide - on site installation and testing to achieve new connections of existing equipment and new installations
Perform routine testing and ongoing validation of existing Remote Access connections
Build strong relationships with customers, end users and IT departments within both NHS and private sites to deliver an effective, robust and reliable service.
Support the development of the companies Modalities Remote Access strategy and solution.
Perform validation of software upgrades and updates including OS patching.
Co-ordination of remote upgrades via WSUS.
Advise and inform the wider Modalities team from a technical perspective.
Ensuring that all Remote Connection details are logged correctly to ensure easy connection once established and maintaining internal quality management documentation relating to the Remote Access solution and implementation.
Ensure that all technical works are undertaken in accordance with internal policies and procedures.
Provide support and assistance to the wider modalities team where required.

Person Specification

Experience working in NHS IT department or working with NHS IT departments.
Knowledge of NHS IT Networking/Systems
Experience of complex networking fault analysis, diagnosis and resolution.
Industry standard IT qualifications such as MCP/MCSE, CompTIA, CCNA or equivalent
Ability to build rapport/working relationships with IT departments to drive implementation of remote connectivity
Self-motivated, target driven and able to work on own initiative to prioritise tasks and able to work both as a team and individually to achieve an overall objective
Adaptable, flexible and motivated to learn new tasks and processes quickly.
Logical and thorough thought processes with the ability to think creatively to innovate and resolve problems. An eye for detail is essential.
Full UK driving licence and happy to undertake national travel.
BTEC level 4 qualification in computing or equivalent.
Experience of complex networking fault analysis, diagnosis and resolution.
Knowledge of WAN/LAN, Network and Server technologies
Self-motivated, target driven and able to work on own initiative to prioritise tasks and able to work both as a team and individually to achieve an overall objective
Excellent verbal and written communication skills and must demonstrate effective working relationships with other service / support groups.
Adaptable, flexible and motivated to learn new tasks and processes quickly.
Logical and thorough thought processes with the ability to think creatively to innovate and resolve problems. An eye for detail is essential.

Package

Performance Bonus
Company Car/Car Allowance
Pension
Private Medical Cover
Life Assurance
25 days holiday (exclusive of Bank Holidays)