£80,000-£90,000
L'Europe
Relations de longue date
Zenopa développer des relations de travail solides avec nos clients, ce qui signifie que nous comprenons leur entreprise et les valeurs culturelles.
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Find solutions to customer's problems after identifying key issues
Present to both small and large groups on technical seminars
On site and remote training of Zenopa's client workflow
Support and management of team you build out
Industry experience within Proteomics, NGS or Mass Spec
3 plus years in a Technical support or Field Applications role in one of the above fields
Some management activities/experience is a benefit
(Salary may differ based on European location)
Zenopa's client are using a domestic agency to decide other package details based on regional expectations
The role is covered in the following locations: Birmingham, Bath, Brighton, Bristol, Belfast, Cambridge, Cardiff, Derby, Edinburgh, Glasgow, Guildford, Liverpool, Leicester, Leeds, Manchester, Newcastle-upon-Tyne, Nottingham, Oxford, Portsmouth, Reading, Sheffield, Swindon, Southampton, Tonbridge, London, York
Company Information
Zenopa are in partnership with an innovative, scaling business focusing on the development of Next Generation Protein Sequencing.Role Overview
For this role, Zenopa's client are looking for a Senior Manager of Service and Support, covering a European remit. You will be the application expert, supporting customers with technical support. The opportunity to build your own team of Field Application Scientists is vital to this role too.Key Duties and Responsibilities
Sales and technical support for customersFind solutions to customer's problems after identifying key issues
Present to both small and large groups on technical seminars
On site and remote training of Zenopa's client workflow
Support and management of team you build out
Person Specification
Bachelor's/Masters/PhD in a life science or related fieldIndustry experience within Proteomics, NGS or Mass Spec
3 plus years in a Technical support or Field Applications role in one of the above fields
Some management activities/experience is a benefit
Package
£85-£115,000 dependent on experience(Salary may differ based on European location)
Zenopa's client are using a domestic agency to decide other package details based on regional expectations
01 Oct 2023
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